InsuredRecovery.com (“we,” “us,” or “our”) is committed to protecting the privacy and security of your health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).

1. Our Commitment to Your Privacy
   We understand that health information about you is personal. We are committed to protecting your Protected Health Information (“PHI”) and to complying with all applicable laws and regulations, including HIPAA, to ensure the confidentiality and integrity of your information.

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3. Information We Collect
   We may collect the following types of information from you:

   • Personal Information: Name, email address, phone number, date of birth, insurance details.

   • Health Information: Diagnosis, treatment history, medication details, or other PHI.

   • Usage Data: Browser type, device information, IP address, pages visited, and other technical data.

   • All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

   We collect this information when you:

   • Fill out forms on our website.

   • Contact us via email or phone.

   • Use our services or schedule appointments.

   • Engage with any secure client portals or communications tools.

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5. How We Use Your Information
   We may use your information to:

   • Provide and manage your healthcare services.

   • Verify your insurance eligibility and benefits.

   • Communicate with you about your care or administrative matters.

   • Improve our website and services.

   • Comply with legal obligations and regulatory requirements.

   We will only use your PHI in ways permitted by HIPAA, including treatment, payment, and healthcare operations, or with your explicit authorization.

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7. How We Share Your Information
   We may share your PHI with:

   • Healthcare Providers involved in your care.

   • Insurance Companies for payment purposes.

   • Business Associates (e.g., electronic health record vendors, billing services) who perform services on our behalf under signed HIPAA-compliant agreements.

   • Government Authorities as required by law, such as in cases of public health reporting or legal investigations.

   We will not sell, rent, or lease your PHI to third parties for marketing purposes without your explicit consent.

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9. Your Rights Under HIPAA
   You have the right to:

   • Access and request copies of your health records.

   • Request corrections to your health records.

   • Receive an accounting of disclosures.

   • Request restrictions on how your PHI is used or shared.

   • Request confidential communications.

   • File a complaint if you believe your rights have been violated.

   To exercise any of these rights, please contact us at:
   [email protected]
   615-804-3161

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11. Data Security
    We implement industry-standard administrative, physical, and technical safeguards to protect your PHI, including:

    • Encrypted communications (e.g., HTTPS, secure messaging).

    • Secure servers and data storage.

    • Access controls and staff training on HIPAA compliance.

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13. Third-Party Services and Links
    Our website may contain links to third-party sites or services not operated by us. We are not responsible for the privacy practices of these entities. We encourage you to review their privacy policies independently.

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15. Changes to This Policy
    We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of the site after changes constitutes your acknowledgment and agreement to the revised policy.

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17. Contact Us
    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
    InsuredRecovery.com Privacy Officer
    Email: [email protected]
    Phone: 615-804-3161
    Address: 839 Wren Road, Goodlettsville, TN 37072